Support

Email us

support@curlyworkout.com — we aim to reply within two working days.

If something is broken, these three things get it fixed much faster:

• your username;
• the phone and the app version (Settings → About Curly shows the version);
• what you did, and what happened instead — a screenshot is ideal.

Reporting a post, a comment or a person

You do not need to email for this. In the app, open the post or the profile and choose Report, then say what is wrong. You can also Block anyone from their profile, which hides each of you from the other, both ways, at once.

We review reports and aim to act within 24 hours. Illegal content is removed as soon as we see it. If you have reported something urgent, email us as well and say so in the subject.

Your account

• Forgotten password — on the sign-in screen tap “Forgot your password?”. We email a six-digit code; type it in with a new password.
• Deleting your account — in the app, Profile → the cog → Delete my account, or do it here. It removes everything and cannot be undone.
• Changing gym — Settings → Change gym. Your posts stay with the gym you made them in.

For gyms

Owners and trainers manage their gym at the dashboard: opening hours, announcements, the class timetable, branding and the sign-up QR code for reception. Email us if you want your gym set up.

Privacy and data requests

Ask us for a copy of your data, or for it to be corrected or deleted, at support@curlyworkout.com. See the privacy policy for what we hold and why.